PRIVACY POLICY
Effective Date: November 1, 2025
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This Privacy Policy explains how Bender Golf Online (“Company,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you use our website, membership platform, and related services (collectively, the “Service”).
By using the Service, you agree to this Privacy Policy.
If you do not agree, please do not use the Service.
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1. Information We Collect
We may collect the following types of information:
- Personal Information: name, email address, phone number, billing details.
- Account Information: login credentials, membership status, subscription preferences.
- Usage Information: pages visited, content viewed, IP address, device information, and interaction data.
- Video & Training Submissions: uploaded swings, lesson videos, or practice files for analysis.
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2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service.
- Process payments and manage membership renewals.
- Communicate updates, lesson notifications, and billing alerts.
- Personalize training recommendations.
- Protect platform security and prevent fraud.
We process your information based on your consent, our contractual obligations to you, and applicable legal requirements.
We do not sell or rent your personal information.
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3. Payment Processing
Payments are processed securely through trusted third-party providers (e.g., Stripe, PayPal, Apple, or Google subscriptions).
We do not store your full credit card information on our servers.
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4. Cookies & Tracking
We may use cookies and analytics tools (e.g., Google Analytics) to understand how users interact with the Service and to improve performance.
You can disable cookies through your browser settings, though some features may not function properly.
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5. Data Sharing
We may share information only with:
- Secure service providers supporting platform functionality (e.g., Kajabi, Stripe, Google).
- Professional staff who analyze your swing submissions or conduct lessons.
- Law enforcement, if required by law or legal process.
We do not share your data for advertising resale or unrelated marketing purposes.
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6. Data Retention
We retain your personal information only as long as necessary to provide the Service, comply with legal obligations, and resolve disputes.
When information is no longer needed, it is securely deleted or anonymized.
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7. Data Protection
We maintain industry-standard administrative, technical, and physical safeguards to protect your information.
However, no online transmission or storage method is 100% secure. You use the Service at your own risk.
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8. Email Communications
We may send you transactional or marketing emails related to your membership.
You may opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.
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9. Your Rights
You may request to:
- Access, update, or correct your personal information.
- Delete your account and associated data.
- Unsubscribe from communications at any time.
To make a request, email [email protected].
We may need to verify your identity before processing certain requests.
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10. Children’s Privacy
Our Service is not directed to children under 13, and we do not knowingly collect personal information from minors.
If we learn that we have collected data from a child under 13, we will delete it promptly.
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11. Data Storage Location
Your information may be stored and processed in the United States or in other jurisdictions where our service providers operate.
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12. Changes to This Policy
We may update this Privacy Policy periodically.
If material changes occur, we will notify users through email or a notice on our website.
The “Effective Date” at the top reflects the latest revision.
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13. Contact
For any privacy questions or data requests:
Email: [email protected]